Shipping policy

When you have placed your order in your shopping cart, you can proceed to the checkout. At the checkout you can enter your address details and you can choose to have your order delivered to your home. If you choose to ship your order, the shipping costs are for free, we make sure to ship it to you. The delivery from our packages are sent with letterbox package and also receive a track and trace. 

What are the shipping costs for my shipment?
The shipping costs are determined based on the weight and the delivery address. Shipping costs to other countries are automatically adjusted when this is entered at the address. Shipping is free.

When will my products be delivered?
If the products from your order are in stock and you place your order before 17:00u, your order will be shipped the same day. We ship our packages with PostNL and hope that it arrives as soon as possible. PostNL delivers from Monday to Saturday. Your package will be shipped with a track and trace code. With this code you can track the package and see the expected delivery time. If your package is delayed, you can only find out this information with PostNL.As soon as the order is booked with us for shipment, you will receive a shipment mail from us. You do not necessarily have to stay at home for the delivery of your package. Your order will be shipped in a letterbox package. This just goes through the letterbox without signing.

Questions about your delivery
You can reach us from Tuesday to Saturday at the number: +31 6 36 22 55 77 or email us at You will get one of our employees on the phone as soon as possible who will help you answer your question or put you through to the relevant specialist.

You can always consult the site of D E C Á D E L Á for questions about your shipment.